Product Returns (Greece)
Due to the nature of our services (print-on-demand items, such as custom cards, brochures, etc.), all our products are fully customized (tailor-made) and produced exclusively for you. For this reason, we do not accept product returns or order cancellations once your order has entered the printing stage.

Quality Assurance & Approval Process
To ensure that the final result fully meets your expectations, we always follow the procedure below:

• Digital Proof (E-Proof): Before any printing takes place, we send you a draft of your project in electronic form (via email or as a PDF).
• Your Review: We ask that you carefully review the digital sample for any spelling or grammatical errors, correct formatting, contact information, and overall appearance.
• Final Approval: The printing process will begin only after we receive your written approval (confirmation) of the digital proof.

Important Note: Once you have given your final approval, our company assumes no responsibility for any errors that may have been present in the approved file (e.g., typos, incorrect phone numbers, etc.).

Defective Products or Printing Errors
If the final product has a manufacturing defect or differs from the digital proof you approved due to our fault, please contact us within 15 business days of receipt. In this case, we will immediately reprint and replace your order at no cost to you.